Cory Ferber
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Flow Charts

Flow Charts describe a user's interaction with the system. They document interactive behaviors that take place on UI Screens, including documentation on state and context. They are used to document movement and paths across UI Screens. They can describe highly complex multi-step processes that span across multiple UI Screens. They provide the details on the logic that guides the system. They document both user decisions points and system decision points. They can also be used to document existing systems in order to deconstruct the current user experience.



Amdocs CES CRM
Rich Enterprise Software Suite B2E

Complex User/System Task Flows


Nortel Networks ClarifyCRM
ClearSupport Application B2E

Complex User/System Task Flows


Nortel Networks ClarifyCRM
ClearSales Application B2E

Complex User/System Task Flows


AAA (CSAA)
Enterprise Software Application B2E

Complex User Task Flows


Hewlett-Packard / Walmart.com
Ecommerce Music/Video Store B2C

Complex User Task Flows


ChevronLubricants.com
Global Products Websites B2C/B2B

Discovery User Task Flows


TakePart.com
Social Media / Action Network B2C

User Task Flows


DiageoWines.com
Extranet Web Portal B2B/B2E

User Task Flows / Process Flows


NapaVintners.com
Reservations Ecommerce B2C/B2B

User Task Flows


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