About - Cory Ferber - Senior Interaction Designer, Software Designer and Service Designer - User Interface Design, Experience Design, Information Architecture

About Cory

Cory has taken a diverse path through a range of job positions based on his desire to continue developing his talents. Participating in the progress of technology has allowed him to grow professionally within an ever changing environment. He has a strong mix of creative, technical, and business-related skills. He is exceptionally skilled in Problem Solving, Brainstorming, Logic, Mathematics, Calculus, and Reverse Engineering.

Cory has had to overcome many obstacles in his life. After the tragic death of Cory's father in the fall of 1990, he was forced to leave college his sophomore year and enter the world of full-time employment at the age of 19. At the age of 23, he returned to college to obtain a Computer Science degree from the Rochester Institute of Technology (RIT). He went on to graduate with a Bachelor of Science with Honors in Information Technology from RIT's College of Applied Science and Technology. He launched his career at the age of 26 in 1997.

Cory is a visual thinker and is identified as highly intellectually gifted. He had delayed speech and did not talk until the age of 3. This forced him to complete a five-year Special Educational Program in elementary school. He went on to be selected for and participate in a three-year Gifted and Talented Program in middle school.

Career Summary

Cory has been working as a Freelance Consultant for the past 4 years fulfilling Lead and Senior roles in the San Francisco Bay Area including Interaction Designer and Information Architect. He also worked in various User Interface Design roles for over 4 years starting in 1996.

Cory worked in a lead interaction design role for 5 years creating the award-winning Amdocs Customer Experience Systems mission-critical enterprise software suite (formerly Nortel Networks ClarifyCRM). The software is used by US Top 5 Telecom, Fortune 500, and the world's largest companies including AT&T, BT Group, Comcast, DirecTV, MertroPCS, Sprint Nextel, T-Mobile, and Verizon. Cory's ideas help Amdocs win CRM Magazine's Best Agent-Facing Universal Desktop Software in 2007, Customer Interaction Solutions Magazine's Product of the Year Award in 2003, and awards from Gartner. (more...)

Education

Cory received a Bachelor of Science with Honors in Information Technology from the Rochester Institute of Technology (RIT) / College of Applied Science and Technology (CAST) in 1997. Cory is a visual thinker and is identified as highly intellectually gifted.

Cory's expertise is supported by college coursework in Human-Computer Interaction, Human Factors, User Interface Engineering, Object Oriented Programming, Accelerated Calculus, Computer Science, Networks, Industrial Design, Concepts of Design & Typography, Dynamic Graphics & Animation, New Media, and Marketing. He has a background in Multimedia Design and Graphic Design.

Cory had a unique childhood. At the age of 12 in 1983, he designed and ran a dial-up bulletin board system (BBS) on his Atari 1200XL PC computer with a 5.25 floppy drive, a 300-baud modem and a phone line. (more...)

"Cory is truly an expert interaction design, and that's not a designation I apply lightly. What's more, Cory is also a good communicator. He ensures that his documentation is clear and thorough, leaving little room for doubt, and continuously updated according to ongoing discussions and negotiations with his teammates. He understands that visual communication is often the clearest means of expressing complex design decisions, and a good interaction designer must also function as diplomat, negotiator, communications hub, and documentarian of agreements across the entire development effort."

Design Process & Usability Lead
Amdocs - San Jose
marchFirst/SBI - San Francisco